Hi

I'm new I intend to do an intro shortly but first I am in urgent need of some advice.I'm currently selling my home and we have a buyer, its currently going through the normal process however I have a secured loan from on the property and when I called the loan company before we decided to sell we were advised that the loan was transferable so far so good, now it transpires that it is not and they apparently can block the sale of the house! I'm just wondering firstly is this true and is it because we wont have mortgage on the new property initially? so they have nothing to transfer it to?

Please help

I didn't find the right solution from the internet.

References:
https://www.payplan.com/debt_questions/debt_forum/viewtopic.php?f=22&t=161733
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Thanks